Shipping Policy
Last updated: July 2026
Processing Time
We process all orders within 1–2 business days before they ship.
Delivery Times
Estimated delivery after your order ships:
- United States: 5–8 business days
- Canada: 6–10 business days
- United Kingdom: 5–8 business days
- Australia: 7–12 business days
Please note that delivery times are estimates and may vary due to customs processing or carrier delays.
Tracking
You'll receive a tracking email as soon as your order leaves our warehouse. If you haven't received a tracking email within 2 business days of ordering, please contact us at hello@theclearscent.com.
Damaged Or Lost Orders
If your order arrives damaged or you have any questions, our support team is here to help — reach us at hello@theclearscent.com.